TERMS & CONDITIONS

TERMS & CONDITIONS

Ownership

Cameras 4 Africa PTY LTD with registration number 2025/144041/07 is incorporated in South Africa and trades as ‘Cameras 4 Africa’. For the sake of convenience, the name ‘Cameras 4 Africa’ will henceforth be used.

Content Ownership

All content on our website is owned by us or our content suppliers. On behalf of ourselves and our content suppliers, we claim all property rights, including intellectual property rights, for this content, and you are not allowed to infringe upon those rights. We will prosecute to the fullest extent of the law anyone who attempts to steal our property.

You agree not to copy content from our website without our permission. Any requests to use our content should be submitted to us by e-mail from our contact page.

If you believe that your intellectual property rights have been infringed upon by our website content, please notify us by sending an e-mail via our contact page or by sending mail to the address listed below. Please describe in detail the alleged infringement, including the factual and legal basis for your claim of ownership.

Pricing & Product Information

Every effort is made to ensure the accuracy of pricing and product information. Instances may arise in which a product(s) are priced incorrectly on the website or where the product information supplied is inaccurate. Cameras 4 Africa will not be held bound by the incorrect price(s) in cases where such error(s) occur. Due to fluctuations in exchange rates and consequent variances in our local suppliers’ pricing, as well as the occurrence of periodic supplier price increases, Cameras 4 Africa cannot guarantee that the price at which an item is backordered will be the price at which the goods will be sold once stock has landed in South Africa. In such instances, Cameras 4 Africa will either refund the customer the price paid or charge the difference in price to the customer should the customer still wish to purchase the product(s). Cameras 4 Africa will not be held responsible for errors in the product information supplied.

VAT (Value Added Tax)

VAT is charged at 14%. All prices listed on Cameras 4 Africa are inclusive of VAT unless otherwise stated. Goods that are exported outside of the borders of the Republic of South Africa do not carry a VAT charge. Whilst every effort is made to provide accurate estimates for delivery times, Cameras 4 Africa is not liable for any delays in delivery that occur as a result of our preferred courier partners' scheduling.

Our addresses are:

Physical:

Cameras 4 Africa PTY LTD
Shop 13, Roeland Square
Corner of Roeland and Drury Lane
Cape Town
8001

Warranty/Guarantee

All products sold by Cameras 4 Africa are covered by a minimum of a one-year guarantee, reckoned from the date of purchase, to protect you against manufacturing defect only. In most instances, the manufacturer of the product in South Africa endorses this guarantee. In such cases, the manufacturer can be approached directly to carry out the repair, or Cameras 4 Africa will handle the entire repair process on behalf of the customer. Where a product is defective, it is the customer’s responsibility to return the product at their own risk and expense to Cameras 4 Africa. Cameras 4 Africa will facilitate the repair or replacement and then ship the product back to the customer within South Africa, bearing all risks and costs. Cameras 4 Africa is not obliged to repair products that fall outside of the one-year guarantee period, or products that are damaged accidentally. However, in seeking to deliver the highest standard of customer service, we will gladly assist the customer in having the product repaired via our trusted network of repair agents.

Stock Availability

Stock of all goods on offer is limited. Cameras 4 Africa will take all reasonable efforts to discontinue the offer as soon as stock is no longer available. However, should items still be offered after stocks are sold, Cameras 4 Africa will only be liable to refund monies where it is unable to fulfil orders at advertised prices. Where goods are advertised as having an estimated delivery time, or are on backorder, Cameras 4 Africa is not responsible for delays. These are merely estimates and may shift due to supplier schedules and stock availability.

Privacy Policy

Cameras 4 Africa abides by a strict privacy and confidentiality policy. No credit card information is stored on our website – it is processed securely via ‘Virtual Card Services’, a registered payment gateway that operates closely with all major banks. We use the information you provide to process your order, provide updates, execute payments, deliver purchases, and comply with supplier warranty requirements.

If you subscribe to our free newsletter, additional information you provide may be used to:

  1. Contact you with special offers;
  2. Advise you of new products, supplier deals, courses, and upgrades;
  3. Bring you exclusive promotions and discounts;
  4. Enter you automatically into competitions with exciting prizes.

Payments & Refunds

Credit Card Payments

At the time of placing an order, transaction details are presented to the bank for authorization. As protection against fraud, Cameras 4 Africa may request identification documents, billing statements, or photocopies of credit cards used. We reserve the right to cancel any orders if this information is not provided or appears suspicious.

Bank Deposit Payments

If paying by bank transfer, the following applies:

  1. The exact amount must be paid;
  2. The order number or surname must be included in the payment reference.

Credit Card Refunds

Refunds can only be made to the original credit card used for purchase.

EFT Refunds

Once an email is received with the order number, full banking details, and a refund request, it may take up to 5 working days to process. Email refund requests to sales@cameras4africa.co.za. Return related refunds are also subject to our Returns Policy.

Cheques

Cameras 4 Africa accepts cheques only under exceptional circumstances and subject to clearing periods. Refunds will always be processed through the original method of payment.

Governing Law

Cameras 4 Africa is registered and operates out of the Republic of South Africa. The governing law for these terms is that of the Republic of South Africa.

ECT Compliance

The ECT Act requires that we make the following available:

PAIA (Proatia)

The manual published in terms of section 51 of the Promotion of Access to Information Act No 2 of 2000 may be downloaded from: http://www.acts.co.za/promotion_of_access_to_information_act_2000.htm

Updating of These Terms & Conditions

Cameras 4 Africa reserves the right to change, modify, add to, or remove from these Terms and Conditions at any time. Updates will be posted to the website and take immediate effect. Users are responsible for reviewing these Terms periodically. Continued use of the website constitutes acceptance of any changes.

Disclaimer

Despite the provisions of sections 43(5) and 43(6) of the Electronic Communications and Transactions Act, neither Cameras 4 Africa nor its representatives shall be held liable for any damage, loss, or liability arising from the use or inability to use this website. We make no warranty that the content and services are free of errors or that website access will be uninterrupted. This website is provided “as is” and has not been compiled to meet individual user requirements. Users must ensure the website meets their needs before using it.